Friday, November 6, 2009

Photographers?????

OK so when we went up to Utah for Braxten's Baptism we got some family photos taken. We had a little bit of a struggle finding a photographer, I'm not going to lie. My mother in law found a lady who is well known for wedding photography and so forth. At a wedding there are quite a bit of family photo shoots so I didn't think that she could be that BAD!!!!!! I can't get over how frustrated I am at how bad the pictures turned out. Some are blurry, some the kids aren't smiling or looking at the camera, some we aren't holding the baby right so you can't see her, others are too far away, they just didn't turn out well at all. So we paid a good amount of money for pictures and to get the CD of the photo shoot, not $100, not even $200 We paid $300 dollars for pictures that weren't photo shopped and look awful. This lady was the one looking through the camera, so when she saw that both my boys weren't smiling for any of the photos, why didn't she say anything??????? When my sister in law was holding her baby and you couldn't see her face the way she was holding her, why didn't the photographer say anything?????? She took our pictures and our money and then didn't get our CD to us until about 3 1/2 to almost 4 weeks later, because she had to go out of town. I'm sorry being a business owner, you have to finish up your work before you leave or take it with you. What the heck do I do now???? Is it bad to complain??? Is it possible to get our money back?? Or at least some of it?? If she would have taken the photos of us and we paid the cheaper price and had to buy them from her, I don't know that I would've bought any!! That's how bad they are!

8 comments:

The Johnson Family said...

I think you should let her know because in my opinion $300.00 is a lot of money and you are not happy with the pictures!!

Mary said...

I would let her know you are not happy, see if she will do a partial to full refund. And look and see if she is affiliated with the BBB.

Heather Ridge said...

I agree with Melissa. I would call her and see if she fan give you some sort of refund. $300 is a lot for pictures to not get anything in return!

Kiera said...

I would call her and ask for some sort of refund too. Tell her that you don't like the pictures and that you aren't happy.

Raven said...

Was it Lindsey Jane Photography? My friend used them for her wedding & the bridals were pretty decent but the actual reception ones were horrible! When my friend's mom called to complain, the lady says, "well, you just don't appreciate art."

Nate and Annika Phillips said...

We had the same problem just this past September when we went out to Utah and had a photographer do our pics for Nate's side of the family. She didn't know how to pose us, what to do about the lighting, and just didn't know how to photoshop! I'm not sure how much my mother-in-law paid, but I know it definitely wasn't worth what she paid. Sometimes I think that people get a fancy camera and think they can be "professional photographers." Sorry yours didn't turn out, especially because it's hard to get large groups of family like that together in the first place!

jenhatch said...

let her have it Emma!! Seriously!?! for $300 you should be OVER THE MOON excited about the pics. COMPLAIN!!

Chelsea said...

Hey Emma! what a terrible photographer! well ill tell you when you ever need more pictures call Melissa, Roberts wife! she is amazing! http://www.happyfullmers.blogspot.com
here is her photography blog! check her out! fun to see your blog! i heard you made some super cute pj's too! great job!